This Privacy Policy explains how we collect, use, and safeguard information on this website. We operate as an authorized subcontractor/provider within the New York Consumer Directed Personal Assistance Program (CDPAP) framework, collaborating with prime vendors including Public Partnerships LLC (PPL).
1. Information We Collect
We only collect basic contact information that you voluntarily provide to us through our website contact forms. This includes:
- First and Last Name
- Email Address
- Phone Number
- Brief text messages or inquiries
2. Important Notice Regarding Sensitive Information
Our website contact forms are intended for basic inquiries only.
DO NOT submit Protected Health Information (PHI), medical histories, Medicaid IDs, Social Security Numbers (SSNs), or financial details through these general forms.
If you need to submit sensitive enrollment or payroll documentation, please contact our office directly to request access to our secure, encrypted onboarding portal.
3. How We Use and Share Information
We use your basic contact info to respond to your inquiries and facilitate enrollment. To provide these services, your data may be shared with:
- Public Partnerships LLC (PPL): Our prime contractor, to coordinate program authorizations, billing, and electronic visit verification (EVV).
- New York Regulatory Bodies: The New York State Department of Health (DOH) or local social services districts for legal auditing and compliance.
4. New York State Legal Compliance
- NY SHIELD Act: In accordance with New York General Business Law § 899-bb, we maintain administrative, technical, and physical safeguards to secure any personal data collected online.
- Medicaid Confidentiality: Pursuant to New York Social Services Law § 369(4), all Medicaid applicant and recipient data is handled with strict confidentiality and used exclusively for purposes directly connected to program administration.
5. Third-Party Links
Our website may link to external portals, including PPL's official systems. We are not responsible for the privacy practices of external platforms.
6. Contact Us
For questions regarding this policy, please contact our Privacy Officer at our main administrative office: (516) 731-7808 or CDPAP@accreditedhcs.com.